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PillarRise CRM · Business Platform module

No Enquiry Gets Lost

Every enquiry that reaches your WhatsApp or your inbox lands in the CRM on its own and is assigned to the right salesperson. A known sender is added to the customer's timeline; a new sender is opened as a lead with a known source. Sales no longer lives in Excel but in a pipeline, in plain sight.

  • Enquiry
  • Lead
  • Quote
  • Sale
For companies operating in Türkiye

We Set Up and Run Your Türkiye Operation

A company in Türkiye doesn't need one more software licence; it needs its books, documents and processes right from day one. PillarRise sets up the CRM for your Turkish entity, migrates your data, trains your local team and stays on as your operating partner.

  • 01

    We set it up

    Configured to Turkish rules, opening data migrated, connected to the other modules you use.
  • 02

    We run it with you

    Our consultants train your local staff and stay with you, so month-end doesn't depend on one person.
  • 03

    English quotes for foreign customers

    Quotes, orders, invoices, delivery notes and returns for customers marked as foreign are issued in English automatically: English headings, the amount in words, 1,234.50 number format and dates like 16 Sep 2026.
  • 04

    Language, plainly

    Screens and reports are in Turkish, built for your team in Türkiye and your Turkish accountant. What your foreign customers receive can be in English.
Features

The Whole Sale on One Screen

Leads, opportunities, activities, quotes and outcomes: everything that happens with a customer sits on a single timeline. The answer to "what did we last discuss with this customer?" is in the record, not in someone's memory.

01

WhatsApp Integration

If an incoming message matches a customer, it's added to their history; if not, it's opened as a new lead with name, number and message. The number stays with you (Meta "Coexistence"), and the app on the phone keeps working.

02

Email Enquiry Inbox

Every email to your sales address lands in the CRM. Your own mail server and Google connect directly; for Microsoft 365, a secure forwarding mailbox is set up.

03

Automatic Assignment to Salespeople

Several WhatsApp lines per company, each linked to a salesperson. The enquiry opens for the right person and reminders go to them, so "who's handling this?" answers itself.

04

Drag-and-Drop Sales Board

Opportunities move through the board stage by stage, with live column totals. Lost opportunities are closed with a reason, so you learn where you lose.

05

Quote & Revision Management

Quotes are prepared in the CRM and revisions are tracked; every quote sent by email is added to the opportunity's history automatically. A won quote becomes an invoice in one step (with the Invoicing module).

06

Unified Timeline

Call notes, meetings, incoming messages, quotes sent and outcomes in one stream. Even if the salesperson changes, the customer's story stays with the company.

07

Product-Based Follow-up Reminders

Set a follow-up period on the product card: for a customer who has been invoiced, a "call / visit" task opens by itself before the period runs out. The discipline everyone selling consumables needs.

08

Morning Reminder Emails

Each salesperson gets the day's follow-up list by email in the morning, from the company's own sender address. Open tasks aren't forgotten.

09

Funnel Report & Performance

Weighted pipeline, close rates, loss reasons, source conversion and salesperson performance: the management meeting report is ready.

Sound Familiar?

The Three Most Expensive Habits of Sales Teams

  • 01

    Enquiries sit scattered in WhatsApp on salespeople's phones

  • 02

    After the quote is sent, the follow-up call is forgotten and the deal goes to a competitor

  • 03

    When a salesperson leaves, the customer history leaves with them

Why PillarRise CRM?

Most CRMs Keep Records; This One Makes You Follow Up

  • 01

    Your number stays with you

    Your WhatsApp line stays in your own Meta account; you don't give up the app on your phone. Most CRMs can't do this.
  • 02

    Not data entry, data flow

    Enquiries arrive on their own; salespeople sit at the screen to sell, not to type.
  • 03

    Same roof as the ERP

    A won quote flows into an invoice, and the invoice into accounting. The CRM isn't an island; it's part of the business.
  • 04

    We handle the set-up

    Channel connections, salesperson mapping and training are done with PillarRise support; the team starts using it on day one.
Let's connect your WhatsApp line and sales address, and watch the first lead arrive together. Book a Free Demo
How It Works

An Enquiry's Journey Through the CRM

  1. 01

    The Enquiry Arrives

    • The customer writes to your WhatsApp line or emails your sales address
    • The message lands in the CRM within seconds
  2. 02

    Matched or Turned into a Lead

    • Known sender → added to the customer's timeline
    • New sender → a new lead with a known source
    • The line's salesperson becomes the owner
  3. 03

    It Becomes an Opportunity

    • The lead is qualified and the opportunity moves along the board
    • The quote is prepared and revisions are tracked
    • Every step is recorded in the history
  4. 04

    Follow-up Happens by Itself

    • Open tasks arrive in the morning email
    • When the period runs out on an invoiced product, a call task opens
    • Management follows it in the funnel report
The Result

Sales Moves Out of People's Memory and Into the System's Discipline

  • Every enquiry recorded, every enquiry with an owner
  • Customers who received a quote aren't forgotten
  • The reasons for lost deals are measured
  • Salesperson performance is discussed with data
  • Customer history stays with the company

Put your sales on record this week

In a free demo, we'll show the end-to-end flow with your own WhatsApp line. PillarRise CRM is a module of the Business Platform and grows under the same roof as HR, invoicing, accounting and inventory.

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