PillarRise
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PillarRise Software · WhatsApp AI

Customers who write don't wait. The bot replies and books the appointment.

Even if your customer writes at midnight, they get an answer. The bot explains your services, sends the product link, checks the calendar and actually books the appointment — and when asked something it does not know, it does not make things up; it hands over to your team.

  • Replies
  • Explains
  • Books
  • Hands over if needed
Rather than describe it

Write now and try it yourself.

The fastest way to test everything on this page is to message us on WhatsApp and chat with the bot. No sign-up, no form. Our own bot writes in Turkish; yours can be set up in English or other languages.

+90 546 739 26 34 Writes in Turkish · open 24/7 · the live system, not a demo Message us on WhatsApp →
First things first

The only way with no risk of your number being banned: the official infrastructure.

Some "WhatsApp bot" solutions on the market use unofficial methods that automate a personal account. These methods breach the terms of use and can lead to the number being banned — usually at the worst possible time, when business is busy. We build setups only on the official WhatsApp Business Platform (Cloud API).

  • Your number is officially linked to a business account
  • Messages travel through Meta's own infrastructure
  • Business profile, verification and reporting stay open to you
  • No grey methods, no risk of the number being banned
What it does in a chat

Not a list of canned replies, but an assistant that gets the job done.

Most bots catch keywords and show a menu. This bot understands the sentence, identifies the topic and actually writes to the system behind it.

01

Understands the question, no menus

Customers describe what they need in their own words. No "press 1"; the bot identifies the topic itself.

02

Explains products and services, sends links

It sends the link to the right page from your own catalogue. It does not invent products that do not exist.

03

Checks the calendar and books

It reads free slots from the server, really saves the one chosen and leaves the confirmation in the chat. Cancellation and change requests are handled in the same conversation.

04

Notifies your team

New conversations, appointments and hand-overs trigger an e-mail notification. You see the full conversation in the panel.

05

Combines back-to-back messages

If a customer writes three lines separately, the bot does not reply three times; it waits, reads them all and writes one correct answer. This detail is what makes it feel less like talking to a bot.

06

Loses no messages at busy times

When many messages arrive at once it queues them and processes them in order. No more "I wrote but got no reply".

Rarely discussed, but what really matters

A good bot is one that knows when not to answer.

A bot that answers every message with a sales pitch does harm. Not every incoming message is a customer: partnership proposals, CVs, supplier introductions, student questions. Trying to sell them an appointment makes a company look small.

Hello, we would like to explore a solution partnership with your company. Could we arrange a call at a convenient time?
Thank you, we are glad of your interest.
I have passed this on to our team; they will get back to you as soon as possible.

In this scenario the bot never starts the booking flow, does not offer a paid consultation and hands the topic over to a person. We build the same safeguard for CVs and supplier applications — with rules specific to your business.

The real difference

WhatsApp and phone share the same memory.

If a customer wrote on WhatsApp yesterday, the voice assistant recognises them when they call today — it reads the history and knows their existing appointment. When the call ends, the summary lands in the same WhatsApp conversation, so the bot continues from where things left off with the next message. Two channels, one customer record.

How it is set up

Live in four steps.

  1. 1

    Discovery

    Which messages arrive, which ones should never reach you, which question is asked most.

  2. 2

    Writing the bot

    Your services, product links, pricing policy, boundaries and hand-over rules are translated into the bot's language.

  3. 3

    Official account and integration

    Your number is linked to a business account; the booking system, calendar and e-mail notifications are set up.

  4. 4

    Go-live and tuning

    In the first weeks conversations are reviewed and the bot is sharpened with real customer messages.

The bot's knowledge is updated from the panel. A new product or a changed price needs no code change. Try the bot →
Who it is for

Businesses that get WhatsApp messages but cannot keep up.

A

Those losing after-hours messages

A message sent in the evening is answered in the morning; by then the customer is talking to a company that did reply.

B

Those answering the same question a hundred times

Price range, opening hours, shipping, stock, appointments. The same five questions, dozens of times a day.

C

Those running many people on one number

Several people use the same line, nobody knows who answered what, and the conversation history gets scattered.

Pricing

Two items from us, messaging paid directly by you.

You pay messaging charges from your own account directly to Meta — we do not sit in between and we take no commission.

  • One-off

    Setup

    From TRY 50,000+ VAT

    Discovery, writing the bot, official account setup, booking and notification integrations, end-to-end testing and go-live. The exact fee is confirmed after the discovery call.

  • Monthly

    Maintenance and operation

    From TRY 15,000+ VAT / month

    Monitoring, updating the bot's knowledge, reviewing and improving conversations, tracking platform rule changes, incident response.

  • Messaging

    From your own account

    Not paid to usdirectly to Meta

    You link your payment method to your own business account. Charges follow Meta's per-conversation pricing and you see the invoice yourself.

Why this way? We take no commission on messaging. This keeps your invoice transparent and does not make you dependent on us: the account is in your name, the number is in your name. If you decide to leave, you do not have to give up your number. The maintenance item does not change — whether the bot talks a little or a lot, it is a system that has to be kept current. Prices are in Turkish lira (TRY) and exclude VAT.

Frequently asked

What usually comes to mind first

Will my number be banned?
Because we use the official infrastructure, there is no risk of a ban caused by breaking the rules. With unofficial methods that automate a personal account the risk is real; we do not build setups with those methods.
Can I use my existing number?
Usually, yes. The number has to be linked to a business account; if personal WhatsApp is used on that number, it first has to be removed from there. We plan this together during setup — most businesses prefer a separate number for the bot.
In whose name are the account and the number?
In yours. The business account is yours, the number is yours, the payment method is yours. We do the setup, but nothing stays in our name. We design it this way on purpose.
Can we step in and write ourselves?
Yes. The whole conversation is visible in the panel; you can take over and write yourself at any time. We can also set the bot to never answer certain topics and hand them straight to you.
What if the bot gives wrong information?
It does not make up answers on topics it does not know; it takes the details and hands over to your team. On the booking side there is also a structural safeguard: every time slot the bot offers is re-validated on the server, and no appointment can be booked for a slot that is not in the calendar.
What happens to customer data?
Conversations belong to your business account and your system. Under KVKK (Türkiye's personal data protection law) you are the data controller; our role is data processor, and this relationship is defined in a written data processing agreement. Updating your privacy notice to cover this use is part of the setup.
What happens if we do not take maintenance?
The bot keeps working, but as your business changes it goes out of date: a new product, a changed price or an expired campaign that is not added to the bot's knowledge means it tells your customers old information. Maintenance is the way the system stays current.
Let's get started

Write to us first. If you like it, let's talk.

In a free discovery call we look at the messages your business receives and work out together what the bot can take over. We do not charge for the demo.

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